Reference

What This Privacy Policy Covers

One policy covers the whole brand: what we collect when you register, where that data travels, and how you ask us to correct or remove it. Below is the plain version, without the legal padding.

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eeg333 What This Privacy Policy Covers
DATA HANDLING STEPS

How We Handle Your Data

Your account sits behind a phone number verified by OTP, and a fresh code is required the first time a device signs in. Cookies are limited to three jobs: holding the session open, remembering your language and last table, and flagging an unfamiliar device. Transaction references stay with the account while it is active and for whatever period local rules require afterwards. Requests about any of this reach the support team that handles wallet verification, so the reply comes from someone who can already see your record.

Cookies we set

A session cookie keeps you logged in, a preference cookie remembers your language and last game, and a security cookie flags a sign-in from an unfamiliar device. Clear them and you simply log in again.

Sign-in and device checks

Your phone number is verified once by OTP, and a new device triggers a fresh code before the wallet opens. That single step stops someone holding only your password from moving funds.

How long records stay

Transfer references stay while the account is open and for the period local rules require after it closes. Marketing preferences go the moment you switch them off in your settings.

Who answers your request

Privacy requests are handled by the team that already runs wallet verification, not by an outside desk. One team sees the full picture, which is why replies come back specific rather than scripted.

POLICY CONTACT PATHS

Asking eeg333 About Your Data

Privacy questions go through the same help form you already use for wallet issues, which means the person answering sees your transfer history beside your message. That saves a day of back-and-forth. If you cannot log in, use the support contact published on this site and include the phone number on the account. For anything tied to a transfer, add the bKash, Nagad or Rocket reference and the date, so we pull the exact transaction instead of searching by name.

In-account help form Log in, open help and pick the privacy reason from the list. Your message arrives with your account ID attached, so we locate your record without asking you to repeat your details in the first reply.
Wallet reference matching For a question about a bKash, Nagad or Rocket transfer, send the transaction ID and the date. We pull the matching wallet record on our side and confirm what we stored against your account.
Data change request Ask for a correction or deletion in writing through the same form. We tell you what your local law allows, carry it out, then reply with what was removed and what we must keep.

Privacy Questions We Get Asked

These are the questions that land in our inbox most often, answered the way support answers them. If yours is not here, the help form inside your account reaches the same team. Nothing on this page replaces your local law — where the two differ, local law decides what we can collect, keep and remove.

Your name, date of birth, phone number and the mobile wallet number you pay from. Once you transact, we also store transfer references from bKash, Nagad or Rocket so wallet statements can be matched.

Yes, through the help form in your account. We remove what your local law allows and tell you what has to stay, usually transaction records a payment partner or local rule requires us to hold.

No. Data leaves our systems only to run the service: a payment partner confirming a transfer, a game studio serving your session, or a check on age and location. Each sees the minimum needed.

Because rules differ by country. Availability depends on your local law and eligible regions, and what we may collect or keep changes with them. Open the site from a supported region to register.

Turn them off in your account settings, or send a request through the help form. We apply the change to the account rather than per channel, so messages and calls are covered together.

The wallet name, the number you sent from, the transaction ID, the amount and the date. We do not store your wallet PIN, and we never ask for it in chat or over the phone.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.